How to Add a Custom Email Domain

Add a Custom Email Domain

Steps to configure your custom email domain

Follow these steps to connect your own custom email domain for sending client emails:

1. Navigate to Settings
2. Select General
3. Click on the Branding tab
4. Select Custom email domain

5. Enter the email address you want to send emails from (e.g., [e-mail], [e-mail], [e-mail])
6. Edit the display name if you'd like
7. Click Save

8. Click Validate

9. Configure your CNAME records and optionally add DMARC authentication in your DNS (e.g., GoDaddy)

Tip: Adding DMARC is optional, but highly recommended. It improves email deliverability so emails land in inboxes instead of spam.

10. Once complete, click Validate to ensure setup was successful
11. If you added CNAME records but skipped DMARC, you will receive a warning. Click Ok

12. If you did not previously add DMARC, click the link to add it now