If your client pays with a credit card and you're passing the credit card fees on to them (Customer Surcharge payment processing plan), they'll be aware of the associated fees which are displayed and communicated in several areas of FlexPoint.
Adding a Payment Method (Client Portal)
When your client adds a payment method, it is communicated that paying with a credit card contains a surcharge fee. Are your clients interested in learning how to add a payment method? Click here!
Making a Payment With an Existing Payment Method (Client Portal)
If your client is making a payment with a previously saved credit card, it is communicated that paying with a credit card contains a surcharge fee.
Payment Receipt (Client Portal)
After a transaction occurs, a payment receipt will be available for both you and your clients which contains a detailed breakdown of the payment, including credit card fees. Click here to learn how to download a payment receipt!
On the admin side, fees are also displayed on your deposits. Click here to learn more!
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