Deposits Overview

Deposit Reconciliation Overview

Review deposit history, fees, and reconciliation in your dashboard

FlexPoint allows you to:

• Track all deposits made from customer payments
• See a detailed breakdown of fees deducted from deposits
• Export deposit data for reconciliation with your accounting system

Understanding Your Deposits in FlexPoint

To get started, click the logo of your accounting system:

Watch the video to understand how deposits are processed in FlexPoint:

Frequently Asked Questions

Where will deposits come from?▶

You will receive deposits from "Paysafe Merchant".

I am passing credit card fees to clients. Why do I still see fees? ▶

• The deposit details show the actual payment amount for a given invoice, not the invoice amount.
• If you are passing credit card fees to clients, the payment amount will include any payment processing fees your client paid (it will be higher than the invoice amount).

Why do I see a negative deposit?▶

• This typically means an ACH payment was previously funded to you, but during the settlement period, it failed. The payment has been withdrawn from your account.
• Click on the deposit to see the details.

How do I know if a payment was deposited?▶

Click here to learn more!

I'm on Interchange+ Pricing. Why do I see admin fees?▶

• Includes the monthly account fee with the payment processor ($6/month or $8.10 if you accepted a Mastercard payment as Mastercard charges a small Annual Location Fee).
• Any other Interchange fees which cannot be tied to a specific invoice payment, including fixed acquirer network fee, Mastercard digital enablement fee, dues and assessment fees.

I'm on Customer Surcharge Pricing. Why do I see admin fees?▶

• Admin Fees include the monthly account fee with the payment processor ($6/month or $8.10 if Mastercard payment accepted).
• Admin Fees can also include returned ACH transactions. For questions, contact [e-mail].

I'm integrated with QuickBooks. Where are FlexPoint fees routed to? ▶

In QuickBooks, an account titled "LendARR fees" is automatically created. All applicable fees will be routed to this account. You cannot change this account, but you can change the underlying account mapping.

You can adjust this to be a sub-account, then choose whichever account you want to map the fees to as the parent account.

Is there a minimum payout amount? ▶

Yes—the minimum payout is $10.00. If an invoice is paid but the total is less than $10.00, the deposit will not occur. Additional payments will be combined, and the payout will be processed once the total reaches $10.00.

How do I view Deposit Details?▶

Click here to learn more!